We’ve Been Rated as ‘Outstanding’ by Ofsted!

We are absolutely thrilled to announce that Baytree home has been rated as Outstanding.

Below, we have listed some of the points the inspectors highlighted in their report.

“Children and young people make significant progress at this home. They receive highly individualised care and targeted support to deal with those issues that have made them highly vulnerable in their home communities. Their achievements often exceed expectations and enable them to repair family relationships and move on positively from this home.

At this home children and young people find a place of peace and tranquillity in comparison to the often chaotic life they were leading prior to coming to this home. Here they have excellent opportunities to reflect on and explore past events with staff support. This helps them to understand adults’ concerns for their safety and well-being and learn more about themselves and how to prioritise their safety.

Children and young people invariably share excellent relationships with staff. Staff are skilled and creative in the way they work with children and young people. They are good advocates for them and make sure that their voice is heard and encouraged. Regular consultation and support sessions make sure that children and young people have every opportunity to express their views and wishes and be heard. Consequently, children and young people feel empowered, respected and valued.

Staff are highly attentive to children and young people’s healthcare needs. Their emotional and mental health needs are understood and prioritised by staff, who are knowledgeable and experienced in sourcing and securing appropriate therapeutic support.

Children and young people’s safety is paramount. Staff successfully educate children and young people to recognise and understand their vulnerabilities, particularly how and why others pray on such vulnerabilities. Staff are specifically trained and have a firm grasp of the issues concerning children who have been sexually and criminally exploited. Their experience and commitment are key to helping children and young people to feel safe and well protected.

Professionals speak highly of managers and staff, acknowledging their dedication, care and commitment to ensuring that children and young people have the opportunities they need to develop. A social worker said, ‘The communication has been fantastic, I’d say almost every day. When the statutory services were unable to assist the registered manager, he sourced therapy for her. They are fantastic, they understood the risks and dynamically risk-assess the whole time.’

What Others Say About Us

I am truly taken aback by the level of care you have shown. The staff have gone out of their way to show him the attention and care that he has never had. When I visited him, it was like I was looking at a different child to what he was before he came. He was not like a child in care, he was like a child in a family. You have literally saved his life.

Social Worker

All children and young people thrive, and they make progress while living at the home. Because of the services provided the children and young people experience an individualised, stable and consistent home life. Children and young people benefit from the integrated, multi-disciplinary approach to education and care. They each achieve their full potential and, in many cases, do so beyond previous expectations.


I am so grateful to the AWW team for their dedication and commitment to caring and supporting Sam. He recently reported that being at there gave him the space to think and the opportunity to reflect on his attitude and make plans for his future.

Social Worker

I have to share my delight at Luke’s progress at AWW. Thanks to your support, in the last 17 weeks Luke and has turned his life around significantly. From where he has come from to where he is now, I am so proud of him.

Social Worker

The placement was really good and beneficial to me. The staff were all really supportive and nice and always made themselves available to me if I had any problems. The outdoor activities that were offered helped me to have a better outlook and showed me that I can do so much more in life, and it really helped me process and made me feel like a better person.


As METCO Officer for Cumbria Police I have regular contact with the team at AWW in relation to vulnerable children at risk of CSE and going missing. If a specific incident has occurred, the Home Manager and I speak on the phone to discuss the best way forward. She also attends CSE risk assessment meetings and we receive Philomena Protocol forms when a young person arrives in placement.

Cumbria Police